General Terms and Conditions of LS Media UG (haftungsbeschränkt)

(hereinafter "Provider") for the use of the services provided via the website www.obclip.com

1. General Provisions and Subject Matter of Services

1.1The Provider makes available to its customers web-based software (Software as a Service), including maintenance and care, in accordance with these GTC.

1.2The services are directed at consumers within the meaning of § 13 BGB as well as entrepreneurs within the meaning of § 14 BGB.

1.3The Provider does not recognize GTC deviating from these terms and conditions that are used by the customer, subject to express consent. Individually agreed services take precedence over the provisions of these GTC.

1.4For internet services provided by third parties to which the Provider merely links or which the Provider brokers, the terms of use of the respective providers apply.

2. Subject Matter of the Contract and Services

2.1The Provider makes the software available to the customer for use via the internet. The subject matter of the contract is exclusively the temporary provision of the software for use via the internet as well as, where offered, the granting of storage space for customer-related data/configurations (e.g. media files, templates, settings). Core functions are in particular:

Upload, storage and management of customer-provided media files, templates and workflow settings,
AI-supported analysis of uploaded footage as well as generation and revision of video scripts,
AI-supported synthesis of voiceovers and support for captioning and timing/alignment workflows,
Automated editing, rendering and preparation of finished video assets,
Generation of metadata and, where offered, export or publication support for finished videos.

The AI-supported functions serve exclusively to support the analysis of uploaded footage as well as the generation, revision and processing of video-related content. Scripts, voiceovers, captions, metadata and other AI-generated content provided within the software are created automatically on the basis of customer-provided inputs and serve exclusively to support the customer's production workflows. The Provider assumes no warranty for the correctness, completeness, legal permissibility or suitability for a specific purpose of AI-generated results; the customer remains responsible for reviewing such content before use, publication or other further processing.

2.2The Provider removes all software errors within a reasonable period in accordance with technical possibilities. An error exists when the software does not fulfill the functions stated in the service description, delivers erroneous results or in some other way does not work functionally, so that the use of the software is not possible or is only possible to a limited extent.

2.3The Provider performs the services while observing the respective state of the art. It continuously develops the software further and will improve it through ongoing updates and upgrades. The Provider is entitled to change, expand or adapt functions of the software, provided this does not impair the essential functional scope of the software.

2.4The availability of the software is 98.5% as an annual average including maintenance work, however availability may not be impaired or interrupted for longer than two calendar days in a row. Exempt from this are necessary regular maintenance work as well as those periods in which availability is restricted due to events for which the Provider is not responsible (e.g. force majeure, actions of third parties, technical problems or changes in the legal situation).

2.5Required are in particular: Current web browser, stable internet connection, activated JavaScript as well as cookies for authentication and session management. The customer must provide the technical requirements themselves.

2.6Should operation of the software be permanently discontinued, prepaid fees for periods not yet used will be reimbursed pro rata. Further claims do not exist, to the extent legally permissible.

3. Registration, Membership, Term and Termination

3.1In order to use the software, the customer must register and conclude a paid subscription. Registration takes place optionally by:

Login via an existing Google account (Google OAuth), or
Registration with email address and password.

In the case of registration with email address, the customer account is only activated after confirmation of the email address by clicking on a confirmation link.

3.2The software offers paid memberships (hereinafter “paid membership”). This enables the customer access to the functions of the software. The scope and concrete design of the functions available within the paid membership result from the service overview displayed on the website or in the software at the time of conclusion of the contract. Changes to the scope of services after conclusion of the contract remain reserved only within the framework of contractual and statutory permissibility.

3.3The paid membership is concluded as a monthly subscription. The conclusion of the paid membership takes place via the software by selecting a tariff and pressing the correspondingly marked order button (e.g. "subscribe with obligation to pay"). By pressing this button, the customer submits a binding offer to conclude a paid subscription. The contract comes into existence as soon as payment has been successfully carried out via the external payment service provider and the Provider unlocks access to the paid membership. The respectively current prices are shown to the customer in the software before conclusion of the subscription. All prices are understood as final prices including statutory value added tax, insofar as the customer is a consumer.

3.4The paid membership is concluded as a monthly subscription. It may be terminated by the customer at any time with effect at the end of the current billing period. If it is not terminated before the end of the current billing period, it extends for an indefinite period. After expiry of the initial term, the paid membership may be terminated at any time with a notice period of one month. The right to extraordinary termination without notice for good cause remains unaffected. The Provider is in particular entitled to terminate without notice if the customer does not make due payments despite a reminder and reasonable grace period or intentionally or negligently violates essential contractual obligations.

3.5The customer can delete their user account at any time via the corresponding settings in their user account. Deletion of the user account does not automatically lead to termination of an existing paid subscription. This must be terminated separately. To the extent legally prescribed, the Provider moreover makes available a direct electronic termination option. With deletion of the account, the data stored by the customer is deleted within the framework of the statutory requirements. Restoration of the user account after deletion is generally not possible.

3.6The concrete functional scope of the respective membership results from the respectively current service description within the software or on the Provider's website. The Provider is entitled to change, expand or adapt the functions of the software as well as the functional scope of the memberships within the framework of technical further development or due to changed framework conditions (e.g. changes to the use of AI models or technical interfaces), provided the essential service content of the respective membership is not impaired thereby.

4. Rights of Use to the Software

4.1The Provider grants the customer the non-exclusive and non-transferable right to use the software during the term of the contract as intended within the framework of the SaaS services. The customer may only process the software insofar as this is covered by the intended use of the software according to the respectively current service description. Reproduction of the software is only permissible insofar as this is covered by the intended use of the software according to the respectively current service description. Necessary reproduction includes loading the software into the working memory on the server / computer of the customer, but not even temporary installation or storage of the software on data carriers (such as hard drives or similar) of the hardware used by the customer.

4.2The customer is not entitled to make the software or the storage space provided available to a third party for use in whole or in part, for payment or free of charge. Subletting the software is expressly prohibited to the customer.

4.3The customer may use, download, export, publish and commercially exploit the scripts, voiceovers, captions, metadata, rendered video assets and other content generated or processed for the customer within the software, provided that such use complies with these GTC, applicable law and any third-party rights. The customer remains responsible for reviewing the generated or processed content before publication or other further use.

5. Granting of Storage Space and Backups

5.1The Provider provides the customer with storage space on servers for storing their data arising within the framework of use of the software. If the storage space is limited, this will be communicated to the customer upon conclusion of the contract.

5.2The Provider ensures that the stored data is retrievable via the internet. It takes appropriate technical and organizational measures to avoid data loss and prevent unauthorized access by third parties. For this purpose, in particular regular backups are carried out and security measures according to the state of the art are used.

5.3The customer remains the owner of the data brought by them into the software. The customer can access their data during the contract term within the framework of the functions provided by the software. After termination of the contract, the customer may demand the surrender of the data brought by them, insofar as this is technically possible and implementable for the Provider with reasonable effort. The Provider has neither a right of retention nor a statutory landlord's lien (§ 562 BGB) with regard to the customer's data.

6. Support

Application or software problems are processed by the Provider within the framework of support. Support inquiries are to be submitted via the communication channels provided on the Provider's website or via a ticket system that may be made available. Support inquiries are generally processed in the order of their receipt.

7. Impairment of Accessibility

7.1Adaptations, changes and additions to the contractual software as well as measures for determining and remedying functional disruptions may lead to temporary interruptions or impairments of accessibility, insofar as this is required for technical reasons.

7.2The Provider will remedy disruptions of the software as promptly as possible within the framework of technical and operational possibilities. Maintenance work and measures for remedying errors may lead to temporary restrictions of availability.

8. Obligations of the Customer

8.1The customer is obliged to always keep the data provided during their registration up to date and to refrain from violations of these GTC and of applicable law. In particular, the customer is obliged to meet the Provider's payment claims on time. The customer must further ensure that their account is used only by themselves. They must treat their access data and the data stored by them confidentially and ensure that third parties have no access to their data. If the customer culpably violates this obligation, they are themselves responsible for damages arising from this. If the Provider prescribes further security measures before or during the contractual relationship, the customer will implement these, provided these are not unreasonable or disproportionate.

8.2The customer is further obliged to use the software only for its intended purpose and to observe all contractual and statutory provisions when using the software. Any use going beyond the purpose of the usage relationship is prohibited. In particular, the customer is prohibited from

registering multiple times for the software under different identities;
spreading false or misleading assertions within the software;
threatening, insulting, harassing other customers or otherwise violating their rights;
violating these GTC or applicable law (e.g. copyright and trademark law) when using the software;
automatically or systematically retrieving or extracting data via the software (e.g. through crawlers, bots, spiders or scrapers);
bypassing technical protective measures or access restrictions of the software;
sending chain letters or spam messages;
spreading pornographic, racist, violence-glorifying or violence-trivializing, inciting, right-wing extremist constitution-hostile or other content within the software that violates applicable law and good morals;

8.3Without prejudice to the Provider's obligation to back up data, the customer themselves is responsible for the input, care and backup of their data and information required for use of the software. In the event of data loss within the software for which the Provider is responsible, the Provider's liability is limited to the restoration and recovery costs for those data that would also have been lost in the event of data backup properly carried out by the customer. Insufficient data backup can lead to the customer having to be attributed contributory negligence within the meaning of § 254 Civil Code (BGB). The provisions under the heading "Liability and Indemnification" remain unaffected by this paragraph.

8.4The customer is obliged to check their data and information for viruses or other harmful components before input and to use virus protection programs corresponding to the state of the art for this purpose.

8.5Content stored, uploaded or otherwise provided by the customer may be protected by copyright and data protection law. The customer grants the Provider, for the duration and purpose of the contractual relationship, the rights necessary to store, reproduce, transmit, analyze, process, transform, render and otherwise use such content to the extent required to provide the software functions, including the involvement of technical service providers such as hosting, AI, voice synthesis, rendering or payment service providers. The customer remains the owner of the content provided by them.

9. Remuneration

9.1The customer undertakes to pay the Provider the agreed fee in the agreed intervals for the provision of the software and the granting of storage space. The prices and tariffs are communicated to the customer before conclusion of the contract.

9.2All prices are understood as final prices including statutory value added tax, provided the customer is a consumer. The prices at the time of conclusion of the contract are authoritative.

9.3Payment takes place within the framework of a subscription according to the payment interval selected by the customer (e.g. monthly) via the payment service provider integrated on the software. Further details on payment, term as well as termination of the paid membership result from § 3 of these GTC.

9.4The Provider is entitled to use an external payment service provider to process payments. The terms of use of the respective payment service provider apply additionally.

10. Blocking and Impermissible Content

10.1The Provider is entitled to temporarily block access to the software if the user is in default with payment of due remuneration and does not perform despite the setting of a reasonable deadline. The same applies if they are partially in default with several payment installments whose sum corresponds to an entire payment installment. Blocks leave the contract term unaffected and do not release the customer from their payment obligation.

10.2No content may be stored in the software that is insulting, extremist, violence-glorifying or violence-trivializing, inciting, right-wing extremist, discriminatory, constitution-hostile, harmful to minors or pornographic, that violates the rights of third parties (e.g. trademark and copyright law) or other applicable law or good morals (in particular criminal law and administrative offense law) or contains malicious code or malware. Likewise prohibited is the use of the software for unauthorized resale, sublicensing, systematic extraction of data or content, operation of competing services, or unlawful publication. If the Provider obtains knowledge that impermissible content within the meaning of this paragraph could be stored on the provided storage space within the framework of the software, it will proceed as follows:

The Provider will immediately examine the content concerned. If the examination shows that impermissible content cannot be excluded, the Provider may, taking into account the circumstances of the individual case, provisionally block it or take other measures appropriate to the risk situation up to deletion of the content. The Provider will request the customer to comment and will grant them a reasonable deadline for this.
As soon as the customer's comment is available or if the customer has not submitted a comment within the granted deadline, the Provider will make a final decision on how to deal with the affected content. In particular, the following measures come into consideration here: warning; indefinite blocking or final deletion of the content; temporary blocking of the customer (alternatively, partial blocking may also take place); ordinary or extraordinary termination of the contract; criminal complaint or report to the public order office (if there is a criminal offense at issue that may constitute a danger to life, limb or safety of a person, the Provider is legally obliged to report it).
The Provider will take the respective measure only after a thorough and objective weighing and will in particular take into account the severity of the violation, the number of total violations, potential effects on the services provided by the Provider, its customers and other third parties, the overall behavior (e.g. ability to recognize wrongdoing with regard to the violation), the fault (intent, negligence), the motives of the violation (as far as recognizable) and the customer's statement (if available).
The Provider will inform the customer about the assessment, its result and the measures decided, insofar as no legal reasons oppose this.
The Provider will not proactively examine the stored content and, subject to deviating information, also will not carry out automated examinations of the stored content. However, it will act as soon as it itself recognizes such content or is informed of such content by third parties. If the customer obtains knowledge of such content, they may of course contact the Provider at any time; for this purpose they may use the contact details in the imprint.

11. Warranty for Defects

11.1The Provider warrants the functional and operational readiness of the software in accordance with this contract and otherwise according to the statutory provisions.

11.2The content, media-derived information and other results provided in the software are generated or processed partly on the basis of customer-provided inputs and partly with the involvement of external technical service providers. Despite careful configuration and processing, the Provider cannot assume any warranty for the correctness, completeness, up-to-dateness or legal permissibility of the generated or processed content.

11.3The scripts, voiceovers, captions, metadata, rendered video assets and other content provided within the software serve to support the customer's production workflows. Unless otherwise agreed, the customer may use such outputs for their own private, editorial or commercial purposes. They do not constitute legal, editorial or other professional advice. The customer remains responsible for reviewing all content generated or processed by the software before use, publication or other further processing.

12. Liability and Indemnification

12.1The Provider is liable without limitation on any legal ground in the case of intent or gross negligence, in the case of intentional or negligent injury to life, body or health, on the basis of a guarantee promise, insofar as nothing else is regulated in this regard, or on the basis of mandatory liability such as under the Product Liability Act. If the Provider negligently breaches an essential contractual obligation, liability is limited to the contract-typical, foreseeable damage, unless liability is unlimited according to the preceding clause. Essential contractual obligations are obligations that the contract imposes on the Provider according to its content for achieving the purpose of the contract, whose fulfillment makes the proper performance of the contract possible in the first place and on whose compliance the customer may regularly rely. Otherwise, liability of the Provider is excluded.

12.2The above liability provisions also apply with regard to the Provider's liability for its vicarious agents and legal representatives.

12.3The Provider assumes no liability for damages based on the customer using or publishing scripts, voiceovers, captions, metadata, rendered video assets or other content generated or processed within the software without their own review. This applies in particular to decisions regarding publication, distribution, licensing, editorial use or other commercial exploitation of such content. The Provider is furthermore not liable for damages arising from technical disruptions, failures or delays at third-party providers, in particular at AI service providers, hosting service providers or payment service providers, insofar as these are not based on intentional or grossly negligent conduct of the Provider.

12.4The customer indemnifies the Provider against any claims of third parties, including the costs of legal defense in their statutory amount, which are asserted against the Provider due to unlawful or contract-violating actions of the customer.

13. Surrender and Deletion of Data After Termination of Contract

Upon termination of the contractual relationship, the Provider will, at the customer's request, surrender to the customer their data that is stored on the storage space assigned to them in a common machine-readable format and subsequently delete it from its systems, unless something else is prescribed contractually or legally. The customer has no claim to also receive the software suitable for use of the data.

14. Confidentiality and Secrecy

14.1The Provider undertakes to maintain the strictest silence about all confidential processes of which it becomes aware within the framework of the preparation, performance and fulfillment of this contract, in particular business or trade secrets of the customer, and neither to pass them on nor to exploit them in any other way. This applies toward any unauthorized third parties, i.e. also toward unauthorized employees of both the Provider and the customer, unless the passing on of information is required for the proper fulfillment of the Provider's contractual obligations. In cases of doubt, the Provider will have the customer grant consent before such passing on.

14.2The Provider undertakes to agree with all employees and subcontractors used by it in connection with the preparation, performance and fulfillment of this contract a regulation identical in content to the preceding paragraph.

14.3The Provider processes personal data of the customer exclusively within the framework of the applicable data protection provisions, in particular the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). Further information on data processing results from the Provider's privacy policy.

15. Right of Withdrawal for Consumers

15.1If the customer is a consumer within the meaning of § 13 BGB, they are generally entitled to a statutory right of withdrawal when concluding a paid contract regarding the software.

15.2The details on the right of withdrawal result from the separately provided withdrawal instruction.

16. Final Provisions

16.1The contracts concluded between the Provider and the customer are subject to the substantive law of the Federal Republic of Germany excluding the UN Sales Convention.

16.2If the customer is a merchant or has no general place of jurisdiction in Germany, the parties agree on the Provider's registered office as courtstand for all disputes resulting from the present contractual relationship. Sentence 1 does not apply if an exclusive place of jurisdiction is established for the dispute. The statutory places of jurisdiction apply for consumers.

16.3The Provider is entitled to change these GTC for objectively justified reasons (e.g. changes in case law, legal situation, market conditions or corporate strategy) and while observing a reasonable deadline. Existing customers will be notified of this by email no later than two weeks before the change takes effect. If the existing customer does not object within the deadline set in the change notification, their consent to the change is deemed granted. If they object, the changes do not take effect; in this case the Provider is entitled to terminate the contract extraordinarily at the time the change takes effect. The notification will point out the intended change to these GTC to the deadline and the consequences of the objection or its absence.

16.4Should a provision of these GTC be or become invalid in whole or in part, the validity of the remaining provisions remains unaffected thereby.

17. Consumer Dispute Resolution

17.1The Provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board within the meaning of the Consumer Dispute Resolution Act (VSBG).

Status: 2026-06-16
Document version: legal_2026-06-16